TeamViewer unable to establish a connection on simple a two computer powerline network

Hadrien
Hadrien Posts: 1
edited May 2023 in General questions

TeamViewer unable to establish a connection on simple a two computer powerline network

Hi everyone,

I m tearing my hair out as TeamViewer fails to establish a connection between two computers over a minimal powerline network.

Our network hardware - should there be any known compatibility issue :
- A TP-Link AV1200 Powerline adapters Ref: TL-WPA8635P
- TP-Link Pocket Router Ref: TL-WR810N
- Renkforce 3 ports Fast Ethernet MiniSwitch

TeamViewer version: 11.0.66695

The router is connecter through ethernet cables both to one of the computers and one of the powerline adapters through the miniswitch. Both powerline adapters are plugged directly into wall sockets as they should. The other computer is of course connected through ethernet cable to the second powerline adapter. Both computers run up-to-date Win7.

When we map the network on both computers, the network is cleraly identified and each computer is able to "see" the other one. DHCP is enabled and both computers get a fixed IP address from the router. When we ping the other computer, each computer reports flawless connection to the other.

But when we try establishing a connection with the other computer through TeamViewer, it invariably fails. We get an error message saying TV could not connect to the target computer.

We are at our wits end.

Thanks in advance to anyone stopping by for your attention and help.

Kind regards,