Teamviewer 13 on RDS connecting to user sessions

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Posted by
Photon

Teamviewer 13 on RDS connecting to user sessions

Hi, We have had an issue with teamviewer on a couple of Remote desktop servers. When we connect to the customer's server to perform admin tasks rather than getting the console session logged in under the admin account we instead get connected to a random user's Remote Desktop session.

As you can appreciate this is a major issue with GDPR connecting to someone's session and we are wondering if there is a fix for this issue to stop it from happening other than uninstalling TeamViewer 13 from all of our Customer's Remote Desktop servers.

1 Accepted Solution

Accepted Solutions
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Posted by
Photon
Solution

Re: Teamviewer 13 on RDS connecting to user sessions

Nevermind found the solution, seems the "Enable Enhanced multiuser support" within Advanced options was unflagged on those servers for some reason.

View solution in original post

1 Reply
Highlighted
Posted by
Photon
Solution

Re: Teamviewer 13 on RDS connecting to user sessions

Nevermind found the solution, seems the "Enable Enhanced multiuser support" within Advanced options was unflagged on those servers for some reason.

View solution in original post