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Posted by MathieuGijbels
Henagon

Upgrade TeamViewer from 11 to 14

Goodmorning,

At the moment, we use teamviewer 11, we bought a one time lisence.

Yesterday, we bought a Team Viewer Corporate Yearly Subscription for teamviewer 14. I have to activate this to an account.

When I use the account that we use for teamviewer 11, will we still be able to use teamviewer 11 (host) that is installed on the client computers? The switch to teamviewer 14 is forseen in September.

Thanks for the information.
Jeroen

1 Reply
1 Accepted Solution

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: Upgrade TeamViewer from 11 to 14

Hi Jeroen,

Thanks for your post and welcome to our Community.

Yes - with your TeamViewer 14 license on your account you can still connect to the Host in version11.

Hope I could help you.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

1 Reply
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Upgrade TeamViewer from 11 to 14

Hi Jeroen,

Thanks for your post and welcome to our Community.

Yes - with your TeamViewer 14 license on your account you can still connect to the Host in version11.

Hope I could help you.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post