2FA - recover account
Vittorio
Posts: 2 ✭✭
Hi, I reset my device and I forgot to have 2FA enabled for my team viewer account. I thought was possible to receive the code also by sms, like usual, but instead no. So, since I don’t find the backup code, I need help to fix my problem.
Thanks,
Vittorio
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Comments
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I'm still waiting for an answer.....could you please help me? It's not necessary for me to recover my account, it's enough to delete it so I can recreate a new one. I would like to receive a response this time......thanks
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Hello @Vittorio,
Thank you for your message and sorry for the late answer.
You will find all the information you need regarding this topic in our post here:
Best regards
Jean
Community Manager
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