Black screen not working (Windows 10)

Posted by developer300
Electron

Re: Black screen not working (Windows 10)

I have the same issue. Windows 8.1 desktop with 2 dvi/hdmi monitors.

Posted by syslink
Photon

Re: Black screen not working (Windows 10)

I also have the same problem with my notebook. MS Windows 8.1 and display port <=> HDMI connector. I didn't try to resolve it by disconnecting the external monitor because this is not what I want to. It stopped working since I started using version 13 of TeamViewer.

Posted by PaulB
Digon

Re: Black screen not working (Windows 10)

Not good enough - come on Teamviewer - you can (and do) do better than this!

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Posted by frankhovin
Digon

Re: Black screen not working (Windows 10)

Show them that they're losing customers by chosing not to prioritize a serious bug like this. For my part, they've lost a customer with 120-130 users.

3 Replies
Posted by PaulB
Digon

Re: Black screen not working (Windows 10)

What have you moved to Frank?  I have about 10 users.  Teamviewer has been very helpful but right now is no use.
How do we make them prioritize this?

Paul

Posted by PaulB
Digon

Re: Black screen not working (Windows 10)

Hey Frank

Try updating to the latest version - I think they have fixed it now.  It worked for me anyway so I am happy.

Paul

Posted by MichaelG
Digon

Re: Black screen not working (Windows 10)

PaulB wrote:

Hey Frank

Try updating to the latest version - I think they have fixed it now.  It worked for me anyway so I am happy.

Paul


Sadly, not for me with recent NVidia drivers.