I just got a new MSI laptop and when I installed Teamviewer 13 on it, it refuses to do much of anything. I cannot even log in. When I type my email and password and hit the send button, nothing happens. When I try to connect to the remote computer (my desktop), the green dot says ready to connect, then says it is trying to connect, and then goes right back to a green dot and ready to connect.
I know there is no problem with the remote computer or the network because I have two laptops and my older laptop can connect to the remote desktop computer just fine with Teamviewer 13.
So it must be some incompatibility with my new MSI laptop.