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Posted by ldweldon
Digon

The new comment plague

I think that my continued payments for yearly use of the program constitute acceptance. But marketing teams everywhere are asking paying customers to rate their software. Please provide a means of opting out of your stupid marketing program. If I'm unhappy with the program I promise I'll call.

4 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: The new comment plague

Hello @ldweldon,

Thank you for your clarification.

Please know this is not feedback sent to TeamViewer, but a feature of your TeamViewer account that allows you to comment on your own sessions. After a session, you can enter any notes regarding it, such as reason for connecting.

comment window 1.png

These comments appear in the Management Console under Connection Reports section, under the 'Notes' column.

comment window 2.png

 

You can disable this feature in the TeamViewer application, as well as in the Management Console.

In the TeamViewer application, Go to Extras | Options | Computers & Contacts (TeamViewer | Preferences | Computers & Contacts on Mac). Un-check the box for 'Show comment window after each session'.

comment window 3.png

In the Management Console, click your profile in the upper right corner, and select 'Edit Profile'. The same check-box will be seen under 'General'.

2019-01-14 10_07_18-TeamViewer Management Console.png

As this is an account-based setting, you only need to un-check the box in one of the two locations.

Hope this helps!

Josh P.
Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

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4 Replies
Posted by Moderator Moderator
Moderator

Re: The new comment plague

Hello @ldweldon,

Thank you for your message.

Would you please be so kind as to provide me a screenshot, so we may look further in to this?

Thanks in advance!

Josh P.
Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community

Posted by ldweldon
Digon

Re: The new comment plague

First it shows image1 then it removes that and shows image2...image1.pngimage2.png

Posted by Moderator Moderator
Moderator
Solution

Re: The new comment plague

Hello @ldweldon,

Thank you for your clarification.

Please know this is not feedback sent to TeamViewer, but a feature of your TeamViewer account that allows you to comment on your own sessions. After a session, you can enter any notes regarding it, such as reason for connecting.

comment window 1.png

These comments appear in the Management Console under Connection Reports section, under the 'Notes' column.

comment window 2.png

 

You can disable this feature in the TeamViewer application, as well as in the Management Console.

In the TeamViewer application, Go to Extras | Options | Computers & Contacts (TeamViewer | Preferences | Computers & Contacts on Mac). Un-check the box for 'Show comment window after each session'.

comment window 3.png

In the Management Console, click your profile in the upper right corner, and select 'Edit Profile'. The same check-box will be seen under 'General'.

2019-01-14 10_07_18-TeamViewer Management Console.png

As this is an account-based setting, you only need to un-check the box in one of the two locations.

Hope this helps!

Josh P.
Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community

Posted by ldweldon
Digon

Re: The new comment plague

That was great! Thank you.