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Posted by shadowthinker1
Henagon

customer portal access

I have been created a Customer Portal in ServiceCamp. How to publish an URL for inviting end customers to get support? 

thanks

1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: customer portal access

HI 

URL of customer portal as ticket ID is included in every notification that user gets.

If user clicks on ticket ID he will see customer portal page where he can login and see his tickets and open new ones.

Yervand
Product Owner