So, first off, miss me with the whole 'session code' answer. blah, blah, blah, Teamviewer has done exactly what I've wanted it to do with the 'old' UI perfectly, and if it's ever taken away, I look for the 'cancel subscription' while the person I'm helping uses [$some_product]. So, in the 'good' / 'classic' / 'legacy' /…
Dearest friends… If someone is opening Teamviewer, they need help. There is NOTHING that has shown up in a pop-up notification when starting the application that has improved the customer experience, generated a sale, or done anything other than give an eye exam for the user to see if they can find the 'x' on the screen.…
One feature that needs to be added to Teamviewer is disabling HDR on connection. Now you can either just do this across the board for all systems or if possible have it only disable HDR if Teamviewer detects one of the parties doesn't have HDR. My 2023 gaming pc is connected to my main living room TV so if we are watching…
User-Story: As a remote assistant I'd like to switch between remote monitors bei a Keyboard-Shortcut, so that I can switch remote monitors efficiently, especially when I have only one local monitor available. Finding the other tab with the mouse beaks my workflow and is inconvenient.
Hi! I hope you all are doing well today :-). I tried TeamViewer through the web app because I was having technical difficulties with the desktop app at the time (long story), and I noticed that if I had the window set to use only the left half of my screen, an overlay would cover it saying that support is being worked on…
Hi, The Reboot button has recently been removed from the top tool bar for some reason. I and others use this button many times a day and it is a pain to have to go through the menus to reach it. Please put it back, or or even better, allow users to choose which buttons to display on the top tool bar. Thanks!!!
We'd like to create different rules / groups for our users but we figured out we can't realy apply the rules we want to define to the currently available ruleset. e.g. we'd like to have a group / rule for license-administrators that can only assign licenses and create / manage accounts and licenses. at the moment this…
Currently only owners of those custome-modules can delete them. It should be possible for every user that has the permission to the custom-module area. The way it currently works is forcing bigger companys to use generic accounts to maintenance those modules where personalised accounts would be better in terms of logging…
We'd love to have the possibility to edit user-groups the current account is assigned to. It should only be disallowed to edit the company administrator group or to remove it from a user, if he is the last user, having this group to prevent users from locking them out from their own environment. Currently for example we…
Hi, I use custom quick support links for most of my customers. Whenever I instruct an end user to go to my link and run the app most of them just sits there staring at the background image with the spinning thingy saying "Loading Teamviewer". I say - Run the app. And they reply - OK it's loading. I then wait a minute or…
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