Licensing

How to cancel my order
I am not satisfied and would like to return. How to cancel my license. I am still on my 7 day money back guarentee period
Cancel subscription
We hereby would like to cancel our subscription.
Merged: Teamviewer claim that I use commercial settings.
This discussion has been merged.
Why my account says I'm on Free account while I should be on commercial?
Just like the title says: Why my account says I'm on Free account while I should be on commercial?
I get block license from teamviewer Because we get problem about invoice is not comming,
On current, we would like to cancel subscription. but it still have some invoice that teamviewer tell us. From Email: ================================================ Kindly note that your license was renewed on 13/08/2025 and the invoice is outstanding. Your last usage is 3/09/2025. Unfortunately, as per our End User…
Merged: Account keeps saying I am using commercial license
This discussion has been merged.
Merged: I use it personally for 2 devices
This discussion has been merged.
Merged: Request action on suspected commercial use pop-up
This discussion has been merged.
Merged: How to activate a bought license
This discussion has been merged.
Can licensed user having higher version remote access to devices with a lower version
Hi All, I like to enquire, if i subscribe to a single user subscription, am i able to (example) tv version 15 to access client tv version 14 and lower? I see that TV has enforce same version compatibility for both sides. quite frustrating as your clients may not have up to date tv.

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