servicecamp support
servicecamp support
Discussion List
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Add GSuite e-mailHello, please help with this question at ServiceCamp. In our company we use GSuite mail (google) is…
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Disable automatic ticket creationHello, I found the option "To create Ticket´s via mail" but I can not disable these fun…
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ServiceCamp is not accessible?Hello Since this morning, servicecamp is not accessible? Can you see this problem please?
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upgrade staff agent - serviecampHello i need upgrade staff agent - serviecamp Allow more details? how much does it cost ? Asaf L…
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Mac remote access issueHello there I am trying to help the user who is home, he has a Mac but the permission on the access…
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Outlook Addin stoppped workingThe Outlook add-in stopped working and now when I click on it under apps, it takes me to a 404 Micr…
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Can't create Servicecamp trialHello, I just tried creating a free servicecamp trial version but I get following error: An erro…
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ServiceCamp License cannot be found messageHello, Som days ago my ServiceCamp trial license ended and now I have pruchased a 1 year one. I h…
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cant login servicecampI can not connect to the system .. I have full open calls and over 300 employees .. Handle the issu…
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Where is my confirmation of purchase?I paid over £130 for a sungle use connection over 24 hrs ago. After numerous phone calls to thehelp…
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Add-in stopped working after removing IEWe have blocked Internet Explorer in our servers and now the Servicecamp Add-in stopped working wit…
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How to User Servicecamp function?Our company has purchased the Tensor license. Would like to ask if it comes with the Servicecamp? a…
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Cancel my orderHi, I would like to cancel the purchase I made on invoice **Please do not post TeamViewer IDs**. …
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Access to older versions of Team viewer.Hi i have just ungraded to the latest version of team viewer but offer support to customers out in …
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"You are currently offline" Please check your internet connection""The application is trying to connect" I've restarted the application, I have uninstalle…
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When a user submits a ticket, how can it notify all techsWe recently made the switch from Spiceworks to Service Camp. When a user submits a ticket it is al…
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Tickets not being created through our own mail serverHello! I recently set up our email server within our Servicecamp account. However it has been inco…
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Payment reminder while the invoice payedDear Support team please contact me in regards Final TeamViewer Payment Reminder Invoice has been …
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i would like to try Team Viewer for 1 monthHi Support, I am testing it for my company but need to have it for one month, CAn you help to get …
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You cut me off from Service Desk for 6 day and still didn't fix the problem !Hi Temaviewer. You cut me off from the servicecamp Service Desk, even though I have a Premium lice…
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HTML signatureHi, I need to configure my email signature in HTML format to be able to implement colors and images…
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How delete messageHow to delete messages? By mistake send a report to a customer but on another customer's ticket. I …
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Select Topic when creating a ticketIs it possible when your creating a ticket or emailing in to create a ticket that we are able to se…
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own mail server with imap and ssl does not workthe following error is displayed: ""Incoming conection faild with the following error: […
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subcategories / timerPlease add subcategories option. Example: Categories -> "Software" Subcategories (if…
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Changing which end user created ticketMy boss has forwared a e-mail on to the service desk and its created a ticket under his name, i can…
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Resolution on closed ticket notificationThe resolution is not inserted in the closed ticket notification. Is there any way to include it? t…
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How can I make custom ticket forms in servicecampHello, there is a possibility to make custom ticket forms. But I do not know how to do this. Per…
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missing functions* it is not possible to join/merge tickets * no registration of ticket working time * no recording …
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Unable to add a new staff agentI have seven current agents, but the button to add a new agent will not operate to allow me to buy …
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