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Hi there, We keep getting this issue where everything is working fine for months, then we notice that service camp is no longer receiving new tickets/Emails from the inbox. It is just a standard Office 365 account. Servicecamp doesn't suggest that there is an error. I have added the account again as IMAP, and still not…
I am being told I need to open a ticket to resolve an issue on my account. It says I need to pay an invoice, but when I go to that page, it will not allow me to pay the invoice. I log in to the account (yes, it's the right login!) but am unable to pay. I really need to get work done! How can I contact someone?
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Hi, Does have anybody problem with domain @servicecamp.com ? From today morning my service camp don't report me about new issues from users. I don't see new tickets on platform.
Is there any way to use your "custom fields" in any report on ServiceCamp? I have now tried Tableau, Power BI as well as the native built-in reporting and found nothing. What would the point of custom ticket fields be if not to use it for reporting later on? Please anyone assist.
i have a new HP Z4 G4 Workstation to support. (TV client version 15.16.8) unit running Win10Pro for workstations 64bit 20H2 with AMD X7100 8gb Graphics card (Q1 2021 driver suite) I can start TV session but while the main Deskop looks ok the windows start icons size are messed up (tiny, unreadable) and if i do anything or…
If our servicecamp subdomain is XXXXXX.servicecamp.com what is the URL for the customer portal? The only reference in the support pages is that the URL will be included in the ticket email sent to the customer. There is no URL included in the emails sent from our servicecamp. Thanks in advance.
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