General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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crashing TVW15After upgrade TVW 15 is still crashing. This is really bad edition. I hope thas will be correctly r… -
Account is blockedMy account was blocked because of unpaid invoice. I paid the invoice online and still my account … -
Account DeletionGood evening, I'd like to get my old TeamViewer's account deleted. Unfortunately, I deleted the ema… -
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Associar licença a EmailNós DRAPC, Nif nº PT**Please do not post TeamViewer IDs** já efectuamos o pagamento da licença atra… -
Remote access problem. Can't find home computer idHello team viewer In anticipation of an overseas trip, I installed Team Viewer on my home Mac … -
License not activatedAfter paying the bill, we received an email with an activation link. When you click on the link, th… -
Angry at support and need helpHi there, So far I’ve had a horrible experience with your team, and am extremely disappointed with… -
License is already active on your account but is still Free versionI tried to activate TemaViewer using the link provided in the email but I still receive a message s… -
Cannot change e-mail address in Management ConsoleI've tried to change the email address on my corporate account, but I receive the message: Your E-… -
After upgrading to version 15 changed ID, How can I know the new ID knowing the old ID (no access toAfter upgrading to version 15(Before that a very old version was used) changed ID, How can I know t… -
No remote keyboard control after upgrading to 15Hi, I have just upgraded to v15 after the remote computer upgraded automatically (I believe). Bot… -
Confirmatory emails not receivedWhen I signed up for a new account the message said I had to confirm my email address following a l… -
Can I put TeamViewerQuickSupport download file on the site?Good afternoon. Can I put Timviver download file on the site? If you download the file to the serve… -
Cant access remote control wrong password showed in partnerHi, please help, why i cant access my fathers laptop, his given remote password is not able to acce… -
Mouse control on CatalinaEven with all accesses granted, I still have no access to my mouse or keyboard on my MACs. My conf… -
Change licence codeA colleague is leaving our company, so I need to change the license code to keep using it. How to d… -
Error trying to update to version 15There is error on updating remote from laptop as well as trying to update from the Windows 7 pc its… -
Can't control remote macHi! I have macos catalina 10.15.1 and teamviewer 15.0.8397. I can't control my mac, i connect to i… -
Personal access to Business ComputerI have a question about the interactions between computers with personal and business licences. I k… -
No control on remote compluterStrange issue. When I connect to a remote Win8 laptop, I can close the side TeamViewer window and m… -
Cant download TeamViewer Portable versionDear ones I can't download the portable version of TeamViewer. I enter the official home page to d… -
Comment window - lack of Device and Time informationIn TV 15.1.296 Preview there is no information about Device Name and Start/End Connection Time. -
Increase amount of entries to Connections.txtHello, is ist somehow possible to increase the amount of entries made to the logfile "Connect… -
"Black Screen" not working on Windows 10Hi I'm having problems blacking the screen when I have a remote session with Teamviewer. This appe… -
No access to original email account and password mangler has incorrect passwordHi, I have lost access to my original email account and have managed to break my password with a p… -
Corporate licese and upgrade versionWe have version 14 with a corporate license until Jan. 04. 2020. Can we upgrade it to version 15. … -
Can't control remote MACI have until a few days ago been able to remote access another MAC and operate the screen remotely.… -
Phantom File TransferHi. Two days ago, (20 Nov), I was working on a friend's computer, updating TeamViewer and a couple… -
how to enable Wake on LAN on mac mini 2012i configure everything by the guide of teamviewer but still cant wake my mac what im doing wro…
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