General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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"Please update the remote TeamViewer" NoticeI have 2 Samsung S3Mini Android (OS 4.1.2) phones that I use as home automation controllers. They …
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Nothing works to activate my license in my accountI've bought a license for using Teamviewer., I tried multiple times to activate it, but with no po…
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macOS Mojave : The license code in the 'Teamviewer.ini' configuration file is not a valid EnterpriseAppreciated if you could guide me how to solve this issue. The application unable to connect due to…
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Get blackscreen to Server 2016 and 2019 (2008 R2 works)I just get a black screen when I remote connect from Laptop (Teamviewerhost) to a server 2016 or 20…
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Workaround for remote location with old software (won't let me log in)Suddenly, after not logging in for months to an unattended site, I can't login because the version …
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Error when updating remotelyI am trying to update several systems to the lastest version of TeamViewer, but I am getting the me…
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Error when updating remotelyHello! I'm encountering an error when attempting to upgrade Teamviewer remotely on several of our …
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Cannot connect to Teamviewer server since yesterdayI am using an android mobile TV client to connect to my home PC so I can access while I am out. Eve…
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iOS teamviewer not connectingHello, We are having issues with TeamViewer for iOS. The windows desktop app works fine when on t…
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Compatibility with older versionsHi, im running TeamViewer14 and trying to connect to a host that is running version 9. if im logg…
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Not connected due to versionHi I went on vacation and I have TeamWiever activated on my home PC, I am trying to connect, and I …
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hide initial grant access to manage window that pops up after installing the TeamViewer hostWe have been pushing the TeamViewer host to all our machines (1000+ machines). When the program la…
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Upgrade TeamViewer from 11 to 14Goodmorning, At the moment, we use teamviewer 11, we bought a one time lisence. Yesterday, we bou…
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No Audio for meeting participantsHello, When I start a meeting with TV 14 the pariticipants do not have audio. However, as a test, …
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Google Keyboard ( Gboard ) Voice Support problemHi, Im using Team Viewer with my PC windows 10 and cannot get voice suppoert as speach to text fro…
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how long to respond to support request Ticket ID: *******Good day. I open a ticket on 11 of June and until now i have no answer. Please advise. Thank you
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Only LAN connections are possible shows up although I am connected to the internetI have just installed TeamViewer12.0.75813 on Windows 7 64 Bit but when I run it, the following mes…
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Teamviewer Host on Android Devices Asking for PasswordHello, Been using Teamviewer for some years now personally and I love it :) I recently tried inst…
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TeamViewer 14.3.4730.0 setup showing nothing on Windows XPAfter an update from 14.2.8352.0 to the latest one the setup is not working on Windows XP SP3, trie…
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Newest windows version and newest linux version remote view errorI just updated the windows version and now I am getting this message when I try to connect to the n…
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teamviewer version 8 windows2000Hello, I Have an windows2000 pc with teamviewer version 8 which i would like to take over from ano…
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Can I use the LAN connections with the free version?Hi, I tried following the instructions given here: https://community.teamviewer.com/t5/Knowledge-…
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Service Queue spam/fake e-mailHi all! I'm part of an IT department and lately we've been receiving fake/spam Service Queue e-mai…
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License renewal gone terribly wrongI submitted my request for license renewal to local Russian company Syssoft. After all payments hav…
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TeamViewer license has been disabled macOS MojaveIn the course of work over a week ago, the TeamViewer license has been disabled and I can not log i…
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LAN-Only Session Recording?We are required to use TeamViewer in "LAN-Only" mode on MacOS 10.13.6. As a result, our …
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mass deployment problems, icon and updatingWe've been trying to update our scripts to install the latest version of TeamViewer 14 and have bee…
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Full access control from Windows login screenI'm trying to set TV up so that when someone is logged in, the person must approve a remote control…
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