General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Administrator permissionsHow do I get or set up Administrator password for my free teamviewer account. I have several pc's o…
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Customizing TeamViewer 14Hello: We need help customizing the TeamViewer 14 full client. Specifically, we want to hide/disab…
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Not possible to remove an authorized deviceHi, I'm using a Business licence. I have to remove one of my 3 authorized devices but I get an err…
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I think I got a fraudulant call trying to get my Teamviewer informationI got a call from the number [number removed] They were asking me information about my teamviewer …
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REMOTE CONTROL ON APP VIA TABLETGOOD AFTERNOON EVERYBODY, I HAVE SOME QUESTIONS IN REGARDS TO USING TEAMVIEWER, PARTICULARLY ON TA…
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I get timeouts in Teamviewer session after som minutesWhen connecting to client that previusly had an old obsolete version of Teamviewer I get timeout…
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No Mouse Control on Ubuntu from Windows 10 PCHi Guys, I'm logging into an Ubuntu machine from my windows 10 desktop. I login successfully and …
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update groupI can not remove a pc from a group ... can someone help me?
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Teamviewer 13.2.26558 Teamviewer_Service.exe is crashing under WIndows XPHi Teamviewer Support, I have been getting messages about needing to update my Teamviewer installi…
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Support for vivo deviceI appreciate your work, but i want remote access for vivo device which is running android 5.1.1, on…
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What Team Viewer license do I need?DEAR SIR/MADAM, I purchase the license of team viewer last year on date 05.04.2018 my li…
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Unable to deploy to some computersGreetings, I've been struggling to deploy the .msi Teamviewer Host version 14.1.9025.0. (using the…
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Is there an option to prohibit file transfer delete files?It would make my files more safer, but I can't find how to do this. I hope to avoid any potnetial r…
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How to join a sessionHi, is it possible for other people in my company to join a session started by custom quick support…
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Business LicenseHello, How can I terminate my Business License ?
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How do I replace an exsiting device?I just did a reload on my work computer and now when I try to log into my account to do a remote it…
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Take remote control during a presentationI am using TeamViewer 14. If I have started a Presentation in TeamViewer, how am I able to take re…
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Transfering paid teamviewer to new computer(not sure how to delete my post as I have found the answer in a suggested post after creating mine)…
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timeout issuehello, i need help here. i have two laptop. laptopA, laptopB. I have portable version of teamvie…
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I just bought business license, should I login both computers to start connection?I just bought business license, should I login both computers to start connection?
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Never heard of Team Veiwer and someone installed it remotely on my machineMy desktop computer is a personal build, was using Windows 7 Ultimate I purchased an OEM key succes…
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Can I connect to a licensed device from an unlicensed one?If my employer purchases the Single User license on a device in the office, can I connect to that f…
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No Audio on a Mac Remote hookupHello, Recently installed Teamviewer and I am able to hook up remotly but I cannot hear the remote…
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EMERGENCY: How to get the IP address from the log file?Hello everyone, I do need your help from all of you. It's absolutely emergency. Last night, I acc…
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Can´t merge accounts, I want a refundSince I pay I only have problems with you: I have one business account (The personal informaton ha…
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i wanna get a refund..plsHello. I have purchased a teamviewer just before and want to get a refund. This is so difficult t…
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Why am I forced to update to version 12Hi, We have bought a Business Licesnse for Teamviewer 11 but as soon as I try to remote connect to…
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I am getting prompt to upgrade QuickSupport to TV 14 on connection.I have been using Teamviewer to support members of my family and charity clients for many years usi…
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No leave behind message after disconnectingThe current version 14.1.9025 is not leaving the message on the remote computer that it has been ac…
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Icon of Teamviewer with an exclamation markGood morning .. today in the taskbar I saw the icon of teamviewer with an exclamation mark ... what…
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