Hello, I inherited administration of our Teamviewer instance and I need to know what account is being used for the "Company Administrator" role. I am currently using an account that does not have that role and it is seriously limiting. I looked everywhere around our Management Console but that information is not readily…
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Hi, I’m trying to install TV version 15, I keep getting the above message when trying to run the set-up. There is no other version of TeamViewer installed on the PC. Any suggestions? TIA
About a month ago I submitted a support ticket, deleted all my computers and closed my account. Yesterday my credit card was charged for a 1 year subscription. There was no way to respond as my account had been deleted so i created another account with my old email. Even with this I'm still not able to reach anyone to…
Had a fully working teamviewer subscription. Renewed my subscription this year. Somehow my client went back to the free version and now all connections end within second. When i log into the customer portal, i can see my commercial license and see my payment, but dont understand how i get my client to recognize my…
Hi! I got hacked and I believe it was with teamviewer_service.exe running in the background. I checked the log files and didn't see suspicious lines for first glance (I'm not an expert). I tried to check again 4 hours later, but the log files includes only the last 2 hours of events. Every time I check again it removes the…
I have never had a team viewer issue before and I pay for the service. I recently got a new computer at work and I connected to it once but since then I cannot.. Yet my computer is on at work. Is it because the computer times out or something and I have to jiggle the mouse to get off the black screen when I come into work…
Everytime I open Teamviewer I get this message"Another instance of teamviewer is already running. Please close this instance before restarting Teamviewer." please help!
hello dale farrand here i am new too team-viewer & i am wanting too know please how much is a monthly plane for teamviewer. & please can some one please drop me a e-mail for this info-matter. & my e-mails is [removed per Community Guidelines] thank you
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