General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Disable "personal password" on distributed hostsHi How do I disable "personal password" on distributed hosts? /Daniel -
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No icon on my homepage for the appHi I just tried to download the TeamViewer app onto my new I pad. It looks like it has downloaded a… -
I wish to cancel free trialHow do I do this? -
Commercial Usage Suspected and Zip/Postal code error(South Korea)TeamViewer has been blocked due to suspicion of commercial use. I am trying to request removal of t… -
Rename remote computerHow do I change the name of a remote computer? Connection currently displays as a partner number. … -
I cannot get TeamViewer to install on OS X M1 running Catalina.I upgraded to a new machine running Catalina on an M1 mac. When installing TeamViewer again it comp… -
I need to blank the screen of a host without disabling remote input.When I click on "Show blank screen" under "Actions" it automatically checks th… -
How to bulk rename existing host?Hi We have arround 250 host computers that we are maintaining through Team Viewer. Now all the com… -
Feedback on TeamViewer and Windows 11This discussion was created from comments split from: TeamViewer and Windows 11 (21H2) Update. -
Trusted device authorisation email never receivedHi there, I'm trying to log in to TeamViewer Free on a Windows 10 laptop and have received a messa… -
Business License BillingHello: I currently have a business license and see no way of changing the billing credit card info … -
ActivationThis discussion was created from comments split from: Business License Billing.
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Suppress the What's New popupI'd like to suppress the What's New popup from coming up after Teamview installs a new client. We a… -
Save file from host on the clientHi. Is there a way to save a file, say from within Word running on the host, directly in a folder o… -
Trusted Device Mails are not sentHi I'm trying to login with my new teamviewer account. There comes a message, that a you sent me a … -
Terminate contractMy apologies as I would like to terminate my contract-I purchased the wrong software and I am withi… -
How do I disable the advertisement/promotion pop ups?Hi we have a Corporate (3 Channel) Subscription and I am sick of the constant pop up advertisements… -
Deleted my account to cancel subscription and it turns out I have to create a ticketNow it won't let me create a ticket because it is not an active account - I need to cancel the acco… -
Teamviewer and Windows 10 SCan teamviewer be installed in windows 10S so that you can remote access to a windows 10S computer? -
Display brightness function lost after install of monitor driverI think there may be a bug in Team Viewer 12. I have a Lenovo T420s laptop and I recently installed… -
app quits after password for helper tool on big sur macHello! "TeamViewer is trying to install a new helper too" makes the app quit after passwo… -
I'm connected (in the other side can see my mouse) but I don't see the remote screen,Good morning, I had a permanent licence to temviewer 7.00 and, recently, I was obliget to change t… -
Teamviewer Quick Support on Android no longer allows Remote controlHi, Is anyone else having problems when trying to remote control on to Android tablets? We use Sams… -
no activation email receivedI purchased Teamviewer on Tuesday. Received a payment receipt and invoice but no activation email.… -
Partner shows as offline even though they are notHello. I use this tool (THANK YOU!) to help my elderly mother who lives many miles away. It is much… -
how to find Teamviewer ID number?where do i find it -
Fix your problem assistance path?I have a licensing issue. We have not received our activation email. So I call. Voice answer say… -
The device is running on an outdated version of TeamViewer. In order to move this device, please upHi I am trying to move a device from one group to another and i get this : The device is running on… -
15.7.6 vs 15.17.6buddy has Big Sur and TV 15.17.6 . I'm on High Sierra and TV 10.7.6. His version wants 8 char pass…
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