General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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TeamViewer ID got changedI have the TeamViewer installed on Win 10 and after the recent May 2020 update, installation ID got… -
Waiting for server - Login ScreenHello, Within the past few weeks myself and co-workers are getting "Waiting for server" … -
Sign In request failed! The server did not respondToday 16 Jan 20, received this message when try to login to teamviewer free account: "Sign In … -
Setting unattended access fo TW13 on w11 23H2 issueHello, I have a problem setting up unattended access for TW13 on w11 23H2. I filled in all the rele… -
quick Support black screen with banking appWhen using quick Support a black screen is displayed with banking app -
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2 Factor Authentication (2FA) requirement for external (to company) connectionsHi, i see now that i can enforce all the users in my company Teamviewer (TV) account to use 2FA. Th… -
AD Connector created users have no role and can't set their own passwordWe've been using TeamViewer Corporate with AD Connector for several years now. Recently we found th… -
how to NOT "log out" a windows computer when closing connection with a MAC ?hey, i cannot find this setting on mac. every time a connections closes or everytime i close a con… -
Stop auto-update from creating desktop shortcuts?We deploy the TeamViewer Host without desktop shortcuts, but when it auto-updates itself it creates… -
Personal devices limit reached when enabling remote accessI recently reloaded my Windows 11 laptop. I go to try to set up remote access on this computer, whi… -
Active window is losing focus upon TeamViewer connectionHello everyone! Not sure if there was a discussion on this topic. Please point me out if there is a… -
Cannot log inHello! I am not able to sign in my TeamViewer account through the app on my computer. The sign in b… -
How to delete Old Connections from recent listHi, I just moved to the new TV interface, I use the free version. I noticed in my Devices List, jus… -
Locking Cursor so you can play GamesHi, I have a question if you can lock your cursor so you have 100% control. For example, I'm tryin… -
do you want to grant your partner accessThis question has started to come up on machines that I was able to access. I've enabled "Eas… -
Problem with connectionhave a problem with TeamViewer connection to TV server. How you can see I have normally working I… -
How do I find out how long my subscription (license) is valid for?I can’t find anywhere where to see the license, its expiration date, and I can’t find how to contac… -
New version is horrible... considering alternatives.I'm a 1 person show ... my company's only IT person. I've been using PDQ deploy to install Teamvie… -
Remove device groupHow can I remove a device group? -
Does TeamViewer work in Saudi Arabia without VPN ?Hello, I am from Mauritius and will be flying to Saudi Arabia soon. I would like to know if TeamVie… -
Dark theme is still not 100% dark.I've noticed that even when TeamViewer's dark mode is activated, the toolbar remains unaffected by … -
version compatibilityI have version Version: 15.47.3 (d11df019d35) running on Mac OSX 12.7.1 The user I am trying to rea… -
It's not complete uninstall TeamViewer Host MSI PackageHI Folks, I uninstall TeamViewer Host MSI Package but found that Teamviewer key still appear in HK… -
Can't see anymore the teamviewer ID and password when it's already connectedHello, When someone remote control a computer with teamviewer SQ, we can't see anymore the teamview… -
TeamViewer connectionI am trying to connect to a device that says ready to connect with the ID however it keeps telling … -
Design & Deploy - Deleting ModulesI've inherited a bit of a mess I'm trying to unpick and clean up our setup. I've a company administ… -
CMD/Shift/Ctrl/etc. keys will be 'sticky' on client computer, not releasing after being let goI connect from my windows PC to the target mac PC and very very very often anytime I use CMD/Shift/… -
Black Screen on TV On a 2011 iMac running VenturaI have installed and reinstalled TV on a 2011 iMac, set all the security permissions, i.e. Accessib… -
Says "Connecting..." but it doesn't ConnectI attempt to connect to my partner computer and it will say "Connecting..." for an endles…
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