General Questions
This board is your go-to-place in case of any general questions about TeamViewer. TeamViewer question - TeamViewer support - TeamViewer help - everything is possible in this board. Just ask the community for help! TeamViewer is our high class software for remote control. Smarter, faster, better, stronger: These attributes are not only valid for the latest version of TeamViewer.
Discussion List
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What do I do?I allowed someone to access my computer to set it up through team viewer. now I can see that it has… -
Remote access to computer with old versionMy mums computer (win XP) has an old version of Teamviewer i cannot connect to now. Due to Covid et… -
Popup Window when Windows 10 startsWhen Win10 boots up, I get the popup window for TV. I want TV to start when Windows starts, howeve… -
Merged: What should I do to change my business account to free accountThis discussion has been merged. -
Merged: I Do Not Use Free TeamViewer for BusinessThis discussion has been merged. -
Fraudulent Purchase and Collections NoticeMy credit card information was stolen and used to make a fradulent purchase of TeamViewer software.… -
Support through webHi, is there a way I can help my staff by just sending them a weblink to click on and connecting th… -
Unable to connect from W10 TV V15.13.6 to Old Computer running XP and TV V14.1.3399 BOTH FREE NO LICUnable to connect unknown reason message is followed by statement the target is running an older ve… -
I am geting invoice for deactivated account.Why i am getting invoice and message from goeppingen.creditreform.de My account deactivated. I didn… -
How to contact support?Need help... Have paid a teamviewer renewal on my license but have just noticed that my account now… -
Not receiving confirmation emails !!I am trying to add new devices to my account and I am not receiving confirmation emails, until some… -
I would like to unsubscribe to your servicesHello, I represent the Sylric company. We have been using your services for more than a year now bu… -
Custom version message???I connected to my parents computer to help them setup a printer this is personal and from my person… -
how to get a refundHi, I errantly siged up for a whole year of teamviewer and I don't need it. I have had the account … -
Remove Side Menu/IconHello, I'd like to remove the side icon/menu tab from the bottom right corner of my view. I've sea… -
When can I receive the activating email?Dear support team. my old question is blocked posting a new comment by someone, so I'm posting thi… -
Teamviewer stops working GetWindowText (User32.dll) FunctionI have developed a C# code which access to user32.dll and it is using GetWindowText function. The c… -
Cannot hear remote person over internet callThis is for Windows 10 PC to Windows 10 PC. The problem has been going on for me for about five ye… -
TeamViewer Crashing on MacI have a fresh installation of the latest version of TeamViewer on my Mac, on High Sierra 10.13.3. … -
Teamviewer can't connect to older version??A client was trying to connect to her work computer this morning. It told her that her local TV12 … -
The remote teamviewer is running an old version which is out of dateHi, I have a license for TV v8 and I am not able to use it because this error is always showing up… -
No sound from remote computer, worked previouslyCannot get any sound to come from the remote computer. tested on other computers and no sound work… -
Remote screen not updatingGood afternoon and Happy New Year, I am using TeamViewer 15 and Windows 10 on both devices. I chec… -
Teamviewer is the worst buying experience ever!I just purchased Teamviewer license. The sales process is absolutely a mess. Immediately after the … -
Another "Could not connect to partner" bummer!I have reviewed a lot of messages having the same or similar subject matter. Here is my addition t… -
One way connection only problemHi All Recently after every thing going well I find that I can only connect (inter home machines) f… -
Audio duplicate when connectedHello, I'm facing an issue where my audio gets duplicated when I'm connected to a remote session, a… -
Upgraded to Big Sur and now Teamviewer stuck on "connecting"Hello! Teamviewer was working fine until I updated my OS to Big Sur. Now when I click "connec… -
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Cannot connect to remote PCI cannot connect to a remote PC. What am I doing wrong?
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