Hi all, 👉 Request your reset here 👈 Read my Blog article to find more information about Commercial usage and the link to request the reset of your TeamViewer usage: 👉Click here for reading the blog article👈 Further articles: Why do I see 'Commercial use suspected' / 'Commercial use detected' What is commercial use? 📌…
Dear Support, Some devices are not allowing me to remove control, but other devices are allowing me to control. I noticed that the machine that I do not have access the arrow point is different. It looks like a policy issue, but both machines are under of the same policy. One difference is that the first is on the "All…
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I have version 16.61.4 desktop app and would like to chat with a partner using TeamViewer. Could anybody please give the steps to selct to do that? Thanking in advance
I have for a while used the new interface, basically because of the "Disconnected" group in the Devices section. Now ALL computers are visible in this group, both online and offline ones (Connected/disconnected) This behaviour is new to me. Recent update? Bug? Anyway, that makes this grouping less useful. I have to scroll…
Hello TeamViewer Community, Since updating to the latest TeamViewer version, I am experiencing a major issue with the search function in the "Devices" tab. When I search for a specific string (e.g., "BVG"), the search results correctly display the Device Groups that contain this name. However, the groups appear empty in…
So the issue is that I'm unable to remove some active sessions either from the Windows app or from the web interface. The result is the same: Any clues? PS: It's Windows 11, not Windows 10 too.
Hi All, I have been trying to access unattended remote pc's from my group. When I try to log, I get a request for a password and the one I used to set up the remote access fails. The last time I accessed these pc's never had this issue. SO what is the problem and how do I fix it?
I use TV version 13.2.14327 on Windows 10 (on both local and remote PC). I can not get a 1:1 fullscreen picture. See screenshot. Both local and remote resolution is set to 1920x1080, but the remote image is scaled down, even if I set View 1:1. (it is the same in full screen or windowed mode; the local monitor is a Dell…
As my customer had some problems with his internet connection, I had to try to connect several times. Now I get "Sie haben zu oft Verbindungen auf- und wieder abgebaut. Bitte warten Sie etwas vor der nächsten Verbindung". In english something like "You have connected to often. You have to wait before you can try again".…
Greetings TeamViewer community Recently we've begun having some puzzling issues at my company, that I'd like to run by you guys. Setting the stage with some basic information: Windows 10 22H2, spanning over different quality updates. TeamViewer version info: UI version: 15.47.2 Host version: 15.47.3 On all machines tested.…
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