Ongoing issues with TeamViewer Web console - Connect with ID prompt

Question

Originally posted on 15th of April, merged into another thread regarding Android (INCORRECTLY)

https://community.teamviewer.com/English/discussion/comment/167332?utm_source=community-share#Comment_167332

I am exclusively using the web console to access Windows and Mac systems. A new Connect with ID prompt comes up when trying to connect, this never used to happen.

JenW_C · Answer

Hi @Chris Barlow & @Bill Gaffey,

Thank you for raising this and sharing the details in our Community.

The issue is known and is currently being addressed by our team. A fix is scheduled for deployment with the next TeamViewer release on Thursday.

We recommend updating to the latest version as soon as it becomes available and informing us if the issue persists afterward.

We apologize for any inconvenience this may have caused and thank you for your patience.

Best,

Jen

Chris Barlow · Answer

I'm not able to use the full client as I don't have admin rights to the client machine I use.

What is the time line for a fix?

Bill Gaffey · Answer

Hey All,

I just want to "second" this issue, as I am seeing it as well.

Exact same problem. Receiving the 'Connect With ID', but only when trying to use the web interface.

Full client works fine.

I had made NO changes to any TeamViewer settings, prior to this issue.

It seems like you are already aware of it and working on it. Thanks!