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URGENT: ServiceCamp is not accessible

Kalel
Kalel Posts: 13 ✭✭

ServiceCamp ticketing does not open. It redirects me to portal. I'm the administrator and yet i can't access.Error servicecamp.JPGError servicecamp2.JPG

Comments

  • Nadin1
    Nadin1 Posts: 420

    Hello @Kalel,

    Thank you for your message. 

    Could you please provide me the email address of your admin account and the URL of your servicecamp instance in a private message? 

    I will have to consult my colleagues regarding your issue and maybe we will have to open a ticket for this case. 

    Thank you in advance! 

    All the best, 
    Nadin 

  • Jens081
    Jens081 Posts: 3 ✭✭
    Hello Nadin, do you have a solution for this issue? I have the same issue right now and I need to use my Ticketsystem, urgent. All best, Jens
  • Nadin1
    Nadin1 Posts: 420

    Hello @Jens081

    Thank you for your message. 

    My apologies, but I am afraid that there is no general solution to this issue. 

    Please contact our support team

    Thank you for your understanding! 

    All the best,
    Nadin

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