Can't connect to a mac from a pc. It just flashes one screen for a milli-second and says Connecting to ######## (which is the Teamviewer ID for the remote machine) but never connects. Please advise.
Thanks for your message and welcome to our community!?
Could you kindly check the operating system and TeamViewer version on your remote device? For more information regarding this, please check out Which operating systems are supported?.
If both operating systems are under support and latest TeamViewer versions are used, please try these steps:
If it still does not work, I would recommend following the below instructions.
Download TeamViewer afterward directly from our homepage and install it on the two devices again. Do not use any old Setup.exe.
Hope this could help.
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