trial version expired won't revert to free

worknoplay1964

I have a free / home use account. One of my connections had some how gotten on a trial version that has expired. It will not revert back to the free version and I can no longer connect to this connection it has it as must buy a license. Please help

Yuri_T

Hi @worknoplay1964 ,

Thank you for your post and I apologize for any inconvenience caused.

Please read this article in order to solve the issue.

Hope this will help you.

Kind regards,
Yuri