Galaxy tab 10 pro running on Android 7
Screen sharing not supported.
Any idea?
Regards, Paul
I assume it may be due to the LineageOS not being supported. However, I've only used it on a few different stock Android devices. Hopefully someone else more experienced with Android devices can chime in to help.
Android 7.1.2
Hello @pmeijers ,
Along with the base QuickSupport app: https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market you will also need to install this add-on: https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.addon.samsung the base app should alert you to install this if it's not already installed.
Also, Knox, Samsung's security platform, must be activated.
More information can be found here in the community. This article also has a Universal add-on which in some case will fix issues.
Hope this helps. If not, do you have any more details?
-Cheers!
Hello @TotalPC ,
During installation i am not prompted to install the add on.
Also Knox is not installed.
Note: i am running LineageOS 14.1 which is Android 7.1.2
Note 2: the other way from tab to phone works fine.
Any suggestions?
P.
