Changing IDs

IIIT
IIIT Posts: 7
in General questions

Hi

I have a problem with changing IDs on my hosts. Its any solution that computer keep IDs ?

In console i have a lot dupliacate hosts..

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Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @IIIT,

    Thank you for your message and welcome to the TeamViewer Community! ?

    We currently have an issue with the Windows 10 v2004 update. This might cause the ID change when updating the devices. You will find more information here: Teamviewer ID Changed after upgrade windows 10 2004 version (May update) 

    We are sorry for the inconveniences caused.

    Best regards

    Jean

    Community Manager

  • IIIT
    IIIT Posts: 7

    Hi

    Please tell me , if i will reinstall Windows or install fresh one ,on the same PC with same NAME.

    Did ID will changed ?

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    @IIIT  If you revert it to a previous Windows version (e.g v1903), the ID will change to the initial one.

    Best,

    Jean

    Community Manager

  • IIIT
    IIIT Posts: 7

    Ok, Did TV plan fix it in v 2004 ?

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @IIIT

    Yes, our teams are currently working on a resolution that we be deployed as soon as possible.

    Best regards

    Jean

    Community Manager

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