Continue based on the old ticket: [#33957969]
Dear teamviewer support team,
We have shared this information to Samsung manufacture.
One point need to Highlight here for team focus on ,
With Samsung Galaxy Tablet T295, have no problem if running Android9.
The problem occurred when we upgraded to OS Android10
Below (attachment)

P/s: About the Knox, check on the list, not mentioned to the OS android version
is one special example, we can remote, see the screen, transfer file but could not Control the device SM-T295: