Can't Navigate Website

uttaml

I want to end my license and I cannot contact anyone. I have been trying to call and find any support possible in ending the license. The customer service hotline keeps hanging up on me before I can talk to a human and this website is the most unintuitive nightmare I have ever seen. If I want to submit a support ticket, it sends me here. I want to talk to a human, not be sent somewhere with posts. There should be a very clear and easy way to contact someone in support. This has been a frustrating experience. Please help.

JeanK

Hello @uttaml

Thank you for your message and welcome to the TeamViewer Community! ?

We are sorry to hear your experience.

The reason why you could not submit a ticket, might be that no license is activated on your account.

As mentioned in our article How to submit a ticket , "If the account is not linked to a valid TeamViewer license, the support portal will instead load the TeamViewer Community."

I hope this could help. ?

Best regards

Jean