License activation mail not received

I received an order confirmation email, and I also received a message saying that the card payment was successful.

However, I did not receive the license activation email.

Could you solve this problem quickly? Or can I get a refund?

Thank you.

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License query

Thank you for your message and welcome to the TeamViewer Community! ?

According to our system, we sent the license activation e-mail on the 9th of November.

Could you please check your inbox and also your spam folders on this date?

Best regards

Jean

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