Remote password

Hi,

We have a problem, we have a business Teamviewer. We have installed teamviewer on some pc`s. and place them in another country. when the installation finished we couldn`t log in to the pc. trough options and security we change the password to a static password that we use. Then we where able to log in. and now when we want to log in we arent able to do that because its asking for a password when we type the password in ot says its invalid

 

 

 

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Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @kufumera,

    Thank you for your message and welcome to the TeamViewer Community! ?

    I recommend you to set up a new password for unattended access and check if it is working.

    You will find all the information you need regarding this topic in our Knowledge Base article here: Set up a password for unattended access 

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager