Can't login toTeamViewer on Mac OS
I have updated TeamViewer to the latest version: 15.11.6 (1c0ed2aeb38), but I cannot login with my account, which works just fine on teamviewer.com. I do not get any kind of error message, when I enter my email and password, it simply does nothing.
Mac OS version: Big Sur 11.0.1
Comments
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Hello @TenshiRyu,
Thank you for your message and welcome to the TeamViewer Community! ?
macOS 11.0 (Big Sur) is only compatible with TeamViewer 15.12 and newer, which we have not released yet. Please be patient, we will soon release the 15.12 version and you will be able to use it on your Mac device.
I hope this could help. ?
Stay safe and sane! ?
Jean
French Community Moderator0 -
This reply is informational - but still leaves TeamViewer unusable - and with no timeline for release of an updated application, it leaves me angry.
So now I'll shop around. If TeamViewer does not view MAC users as valuable customers - then what is the point.0 -
Hello @JGSKEWES and @TenshiRyu,
We have updated our macOS version to 15.12.4.
This version is compatible with macOS 11.0 (Big Sur).
Feel free to update your TeamViewer and use it on your Mac devices!
Feedback would be highly appreciated. ?
Best regards
Jean
French Community Moderator0 -
Teamviewer 15.14.3, macOS Big Sur 11.1, still having this problem. Enter email and password, click the sign-in button, doesn't do anything. Just sits there.
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same problem here. I enter the correct user name and password. but it does nothing once I try to hit login. please help?
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Same story. Works on 2014 MB Air, not on M1 Mac mini. (Both Big Sur)
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Same thing here, not working on mac book pro M1. I use the correct login and password, and nothing happens when I click the sign-in button.
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I am still experiencing this issue on Mac OS 11.2.3 using TeamViewer version 15.15.5 (4dbfdadce58)
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Now on version 15.16.8 (b0756eefb01) and the problem persists.
I have asked our IT Purchasing to look for a different tool as Teamviewer is completely ignoring Apple M1 users.
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Same issue here:
OS: macOS 11.2.3 20D91 arm64
Host: MacBookAir10,1
TeamViewer:Version: 15.16.8 (b0756eefb01)
I just lost a valuable client because I could not login to support them.
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Hello,
I am having the same issue. No M1 involved though. version 15.1.3937
Thank you
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I'm having the same problem with OSX 11.2.3 and TEamviewer 15.16.8. Tech support says it must be the remote iMac because they can't explain the lack of connecting. This is terrible support.
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Hi,
I'm having the same problem, unable to sign in on mac os 11.2.3. Updated TV to the latest version 15.16.8.
Username and password are correct, click sign on nothing happens.
If Login to the website and the management console, click connect on my MacBook, allow a TeamViewer connection, when I open TV again it's logged in.
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Same issue here. After big sur update on macbook air cannot connect to teamviewer 15.16.8. It sounds like this is a known issue. Can the moderator or someone from Teamviewer give an update?
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Update: Problem resolved itself. After big sur update on the macbook air, was unable to connect from Windows. The mac showed teamviewer availability and was on the setup screen for big sur. After the setup options were complete I was able to connect.
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Mid April 2021 having this same issue.
TeamViewer 15.16.8
macOS 11.2.3
MacBook Pro 17,1
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