Upgrade joke

nicmoran · 2020-12-15T11:39:51+00:00

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I've had an email now to say version 10 will stop working next year and you can play with the trial till March.

[removed per Community Guidelines] I bought this out right years ago and feel they are now forcing everyone on a subscription. Are they going to pay me back the money I paid upfront for version 10 or time to move onto another brand of remote.

They haven't been the best if the years if getting back with issues plus 10 still works fine.

[removed per Community Guidelines]

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Natascha

Hi @nicmoran

Thank you for your post and welcome to our community 😊

First of all - Thank you for being our customer since that long.

We apologize for the inconvenience caused by the discontinuation of your TeamViewer version. We have taken measures to make sure that the transition for all customers is as smooth as possible.

Please see our community statement for more information: TeamViewer 9 & 10 End-of-Life

If you have any additional questions, please reach out to our colleagues from the support department.

I wish you a great day and all the best,

Natascha 🙋‍♀️

Harimin

Hi @nicmoran , I agree with you. I was very surprised to read the same email from TeamViewer this morning.

My TeamViewer 10 is still working in our company system. I already resisted their attempt to force us in subscription model. They know that the old version TeamViewer are working perfectly well. Many old version customers dislike the subscription. Therefore they took this action to force us to move.

At least they emailed me in advance, so I can shopping around for alternatives.

Natascha

Hi @Harimin

Thank you for your post and welcome to our community, too 😊

If you are using TeamViewer only in a LAN environment, you will have the possibility to used even beyond next year. We shut down our server services, which means you can still use it in LAN-only connections. Maybe you can try if this works for you.

Let me know if I may assist any further.

Wish you a nice day.

All the best,

Natascha 🙋‍♀️

GuilleTrin

@nicmoran and @Harimin is time to start a Global Class Action against Teamviewer if they persist in their decision of screw the clients up, they have a contract to honrate and if they decide to broke it then we need to star a lawsuit action!

nicmoran

They ripped me off last time and had to pay again for next version from 9 to 10.

If anyone has found a good alternative to TeamViewer let me know as there not the best of trying to do the right thing. Plus they are German which says it all. Just look at Klaus Schwab, maybe be we will all kneel to him next year if he pulls his **bleep** World Economic Forum onto us.

Next year if its going the way it is will end all freedom as we know it. So i'll see if i can change before they pull the plug next year.