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amazonhqx
amazonhqx Posts: 1 Newbie
edited December 2020 in servicecamp support

Dear Sir,

Sorry to disturb you!

Our company's main Teanmview account is [The personal information has been removed as per the community guidelines.].Our company's former employee who is fired login our company's sub-account[The personal information has been removed as per the community guidelines.] to Use this Tamview ID[The personal information has been removed as per the community guidelines.]control our computer(Teamview ID:[The personal information has been removed as per the community guidelines.]), which has brought us a huge amount of economic loss,about 200,000 RMB.Could you please cooperate with us to investigate this thing and provide fraudulent person's IP Address and other related information?

Thank you!

Answers

  • Yuri_T
    Yuri_T Posts: 1,982 Moderator

    Hi @amazonhqx,

    I am sorry to hear what happened to you.

    We are unable to assist you with such a case in the community for security reasons. I will send a private message to share the best contact details in order to get assistance from our dedicated team shortly.

    Please make sure to set up the blocklist and allowlist so you can allow only trusted people to connect your devices.

    For more information, please read this article.

    Thanks and stay safe.

    Yuri

    Community Moderator/ コミュニティモデレーター
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