submit a ticket

Chuckyd4007 · 2020-12-17T13:18:38+00:00

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How do i get hold of a teamviewer support person ? If i go to submit a ticket , i get redirected to this link " https://community.teamviewer.com/English " . i need to changed the email address linked to the license key that was bought .

Thank you

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Accepted answers

Natascha

Hi again @Chuckyd4007

Thanks for the post 😊

Can you please give our support team a call? You will find the number in the header under Give us a call.

If you need to activate your license, please follow the steps described in the following Knowledge Hub article: How to activate your license

Hope this could help. Wish you a nice day.

All the best,

Natascha 🙋‍♀️

All comments

Natascha

Hi again @Chuckyd4007

Thanks for the post 😊

Can you please give our support team a call? You will find the number in the header under Give us a call.

If you need to activate your license, please follow the steps described in the following Knowledge Hub article: How to activate your license

Hope this could help. Wish you a nice day.

All the best,

Natascha 🙋‍♀️

Natascha

Hi @LuisElias

Thank you for your post and welcome to our community 😊

Please note that you have to submit a ticket in order to terminate your subscription. (You'll find the link in the header under Service)

Termination requests must be made 28 days prior to the renewal date of your subscription - the latest.

Wish you a nice day.

All the best,

Natascha 🙋‍♀️

LuisElias

Iam client nº ** Removed to protect your privacy ** and I want to quit my team viewer account.