No authorization email

EttoreT · 2020-12-18T08:54:09+00:00

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I have been tryong several time to use TV on a new laptop but although TM says they sent me an authorization email nothing arrived (I checked in the spam as well). What shall I do next? Txs a lot

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JeanK

Hello @EttoreT,

1) Check your spam/junk folders

2) Delete and recreate a TeamViewer account under the same e-mail:

https://community.teamviewer.com/English/kb/articles/4491-how-to-delete-your-teamviewer-account

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