I can't remote I get only a black screen

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what causing that problem

Answers

  • lefa65
    lefa65 Posts: 2 ✭✭
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    can some one help me please.

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi @lefa65,

    Thank you for your post 🙌

    Please read this article in order to find the reason that you got the black screen when making a connection.

    Hope this will help you.

    Kind regards,

    Yuri

    Former Japanese Community Moderator