Help Deactivate 2 Step, Phone stolen

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I made another account but still need access to my old account. and no recovery saved. what are my options to recover account ?

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  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]
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    Hi @LNREMPIRE,

    Thank you for reaching out to us. 😌

    Please read this info regarding the two factor authentication.

    Hope this will be helpful.

    Best,

    Yuri

    Former Japanese Community Moderator