I just purchased Teamviewer license.
The sales process is absolutely a mess.
Immediately after the purchase and of course charging the card I just got 3 emails, TeamViewer-Tensor, TeamViewer-RemoteManagement, TeamViewer-IoT probably subscribing me to some mailing lists without my consent (Illegal in the EU by GDPR)
No license code, no invoice - absolutely nothing. I cannot have a purchase to my business without an invoice - especially not in the EU. That is illegal. This is a German-based company, and if they don't even send an invoice I will be forced to file a lawsuit.
The support number is not working, just a list of time wasting menus. And the advertised number for my country is not working at all, unable to call. And the info that the team is enjoying a well deserved vacation. What?????
The login to the user account (which I had to figure out myself since there was no instructions sent by email of any kind) reports me as "free".
What kind of scam service is this?????????
Either deliver the purchased license, or refund immediately.
Update after 1 hour - I got "order notification" but still no invoice nor license. It took 1 hour for email to arrive (yes, I have checked spam folder, nothing there).
Update - after whole day I received license and invoice. I have yet to verify if license works. And to cancel automatic billing for the next year since I am 100% sure I will never give money to this company again.