License upgrade

GIII-HK-Kevin

We have the perpetcual TV13 license. If we upgrade to the latest version or add more channel, will the original license be expired or voided after the completion of subscription date.

JeanK

Hello @GIII-HK-Kevin,

Correct, if you upgrade to the latest version or add more channels, your license TeamViewer 13 will be disabled and you will only use the newly purchased subscription.

For any questions regarding an upgrade, please contact our sales team directly:

https://www.teamviewer.com/en/support/sales-inquiry/