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Unable to reset password

I have an account that I cannot remember the password on. I have tried the forgot the password link and it says an email was sent. But I never received the email. How do I get my password reset?



  • Yuri_T
    Yuri_T Posts: 2,142 Moderator

    Hi @jhmosow,

    Thank you for your post 😊

    In this case, please send a private message with the email address so I can check it on our side for you.

    I look forward to hearing from you.

    Best regards,


    Community Moderator/ コミュニティモデレーター
  • Reboot_Mainframe
    Reboot_Mainframe Posts: 2 Newbie

    Yeah same problem here. And to ask a question here, you have to create an account.

    And support is pretty useless.

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