i lost my paid teamviewer feature
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solpha540
Posts: 2 ✭✭
i bought teamviewer but anything i logged in it showed only free version without any paid features
how can i enable my subscriptions ?
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same problem!
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Hi @solpha540 and @saint_jocelyn,
There can be 2 possible reasons why your account is still showing as a free account:
- Your license is not yet activated on your TeamViewer account
- You are not logged in with your licensed account.
Please be sure to activate the license before trying to login with your credentials, I am sharing with you the steps to Activate your license based on different types:
or
If you need individual assistance, please feel free to call our Customer Support, there our team will be happy to assist you.
Fiona_G0
