Cannot join conference
Hi! I use makbook os Big Sur and when I trying to join conference from app I got to the website, where I asked to download app. but I start from app, and it's like a circle app-website-app. What I'm doing wrong?
Answers
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Hello @Alexandra_Boykova,
You need to click on the first option: Launch installed TeamViewer
Community Manager
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Thank you, but if I try Launch installed TeamViewer it send me back click "join"
And then I click join again refer to the site
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@Alexandra_Boykova Alternatively, you can try to join the meeting via TeamViewer Meeting.
Community Manager
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Unfortunately, same thing with TeamViewer Meeting.
I click launch installed, and it open simple TeamViewer, and when I click join, it refer to the site😫
I use it inly once a week, so can try only on Wednesday
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@Alexandra_Boykova To join the meeting are you entering the meeting ID in the app, or are you using a link someone sent you?
Community Manager
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I'm using а code like that m78-173-819
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