After I have upgraded from version 9 to version 15, I get this error "An error occured while retrieving your license."
Please help as I cannot use teamviewer at all.
Thanks.
Did I post this in the wrong section? =.=
I just started getting the same error.
Where you able to fix it?
Getting the same error!
Hello @Yaschoeman @Saoudi @wingslee,
This most probably mean that an "old" license is still active locally on the device.
Please open a ticket, our customer support will help you to fix this.