The specified license is invalid.

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EUC_OVA
EUC_OVA Posts: 2 ✭✭
edited February 2021 in General questions

Good day,

a link to activate the license, the changed license was sent to our support. However, this link is useless to us because it says: The specified license is invalid. We tried to contact the support again, who solved this, but he is persistently silent. Will we get help here? Can we use the purchased license ??

The unresponsive support is this:


Kind regards,

[removed by a moderator due to Community Guidelines]

Customer Support Specialist

TeamViewer Germany GmbH * Bahnhofsplatz 2 * 73033 Göppingen * Germany

Commercial Register: Ulm HRB 534075

Managing Directors: Oliver Steil (CEO), Stefan Gaiser (CFO)


If anyone is interested in solving it, I will provide details

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  • Natascha
    Natascha Posts: 1,591 Moderator ☑
    edited February 2021
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    Hi @EUC_OVA

    Thank you for your post. 😊

    Could you please send a screenshot of the error message?

    Have a great day.

    All the best,

    Natascha 🙋‍♀️

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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