I do not know who the administrator is and my pc is my personal pc.
Hello @ronicastro9
Thanks for your post.
We can only assist with TeamViewer issues in the TeamViewer community; if this is in regards to an action attempted with TeamViewer, please provide us more information; we are then more than happy to assist!
If this is a general computer or technical issue, we recommend reaching out to a local trusted computer support team.
Thanks in advance.
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