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app CONNECT button does not detent or has no action in BigSur [11.2.1]

App [15.15.5] CONNECT button does not detent or has no action in BigSur [11.2.1], thus cannot link new account to new app. Email threads confirm success of account.

Answers

  • JeanK
    JeanK Posts: 3,325 Moderator

    Hello @avincent98122,

    Could you share a screenshot of which button is not working properly?

    French Community Moderator
  • avincent98122
    avincent98122 Posts: 3 ✭✭
    edited 8:50AM

    the SIGN IN button.



  • JeanK
    JeanK Posts: 3,325 Moderator
    edited 8:53AM

    @avincent98122 After discussing with our expert, we could confirm that we found this behaviour on some other devices.

    In some cases, restarting the Mac did solve the problem.

    Could you try this out and see if it fixes the issue?

    Also, could you try to log in with this exact same TeamViewer on another device?

    French Community Moderator
  • avincent98122
    avincent98122 Posts: 3 ✭✭

    I have no other OS device to check and yes, several reboots does not resolve it. The iOS apps log in just fine.

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