Invalid license error

AKIF

Hı Team.

I have a licence. I re-install my computer. I added my pc to trusted list. When I install the teamviewer and enter my licence number, giving 'invalid license' error. Can you help me. Thanks.

JeanK

Hello @AKIF,

As you are a TeamViewer version 9 license holder, your license has been upgraded to version 15 for free until December 31st, 2024.

You need to install version 15 and connect to your account. You will be able to use your TeamViewer license again.

Please find more information here:

https://community.teamviewer.com/English/discussion/109492/complimentary-teamviewer-15-access-for-legacy-versions-to-be-deprecated

JeanK

Hello @AKIF,

As you are a TeamViewer version 9 license holder, your license has been upgraded to version 15 for free until December 31st, 2024.

You need to install version 15 and connect to your account. You will be able to use your TeamViewer license again.

Please find more information here:

https://community.teamviewer.com/English/discussion/109492/complimentary-teamviewer-15-access-for-legacy-versions-to-be-deprecated

AKIF

Thank you for your help.