New business license

DanRelevance

Hi, we added a second business license to our account in order to have 2 connection channels allowed.

But we are still limited to 1 channel.

Is there any settings/activation that we have to do?

Thank you.

JeanK

In this case, please call us directly:

https://www.teamviewer.com/en/support/contact/

Our team will make sure to resend you the activation link.

JeanK

Hello @DanRelevance,

Yes, Business licenses are for single users.

Therefore, the second Business license needs to be activated on a separate TeamViewer account:

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

DanRelevance

Hi,

I didn't received the email with the activation link for this license.

Thanks.

JeanK

In this case, please call us directly:

https://www.teamviewer.com/en/support/contact/

Our team will make sure to resend you the activation link.