Document -Developer of TeamViewer

Jmayunga · 2021-04-09T01:59:38+00:00

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Jmayunga

Dear Team,

I have some invoices for renewal.

I wanted you to forward me a document confirming that TeamViewer are the developers of "TeamViewer " Licence.

Kindly forward me this to support my documents with Finance section to make the payment .

I will appreciate your quick feedback

Regards

[The personal info has been removed as per the community guidelines.]

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Yuri_T

Hi @Jmayunga,

Thank you for your post.

We are unable to assist in licensing issues in the community for security & privacy purposes.

In this case, please kindly contact our support team so they will be happy to assist you further.

https://www.teamviewer.com/en/customer-support/

I apologize for any inconvenience caused.

Best,

Yuri

Jmayunga

Thanks Yuri,

Before this, I had written several mails to the team vide this mail: sales@teamviewer.com but nobody has responded.

Regards

Julius

Yuri_T

Hi @Jmayunga,

Thanks for your reply!

In this case, please check an article about a way to submit a ticket. You can reach out to our support team via the support ticket. They will be happy to assist you.

https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket

Please note that submitting a ticket requires a valid TeamViewer license.

Otherwise, you can simply call our support team: https://www.teamviewer.com/en/customer-support/

Hope this will be helpful.

Kind regards,

Yuri