Urgent ! TeamViewer Remote Licencse was paid but still cannot login

Graceppwin · 2021-04-10T13:13:40+00:00

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Today I paid the invoice no. (Information removed as per Community Guidelines) and the payment is successful but I cannot login to our team viewer remote software. Please help to solve it and reply me how to login this.

Grace

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Helen_1

How can I get help with this issue please?

Ying_Q

Hi @Graceppwin and @Helen_1

Thank you for your post on TeamViewer Community.

Kindly try to restart TeamViewer then login your TeamViewer account again please.

If the same issue persists, feel free to contact TeamViewer Support Team for further assistance.

On TeamViewer Community top menu bar, you may use Service to get in touch with TeamViewer Support Team via Ticket or phone call.

Hope the information would be helpful.

Regards,

Ying

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