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Connect from iPad

System
System Posts: 62 Community Manager 🌍
This discussion was created from comments split from: [iOS] QuickSupport v15.16.1.

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  • tylee
    tylee Posts: 0 Newbie

    Dear  Esther

    I am a user of ipad2 (a very old machine with ios9) and i installed teamviewer 15.16.1.

    I am wondering how to connect to my PC (win10) at home when I was in my office. The version of My PC is 15.16.8

    May you please teach me ?

    thank you

  • Esther
    Esther Posts: 3,623 Community Manager 🌍

    Hi Tylee,

    Thanks for your post!

    We only support the TeamViewer Remote Control app for iOS 12 and later (as seen here). Therefore I can´t promise you that TeamViewer will work on your iPad.

    However in case it works (🤞), you need to make sure you have the app Remote Control (not QuickSupport). Here is the download link:

    In the Remote Constrol app you can insert the ID of the computers TeamViewer and connect similar as you do it from your computer.

    Let me know if you have further questions,

    Esther

    Community Manager
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