How to change the email attached to my license

PeerK
PeerK Posts: 1 ✭
edited May 2023 in Licensing

I have recently formatted my laptop. Now I have reinstalled Teamviewer but not able to activate my license as my license was activated with the email id which is now not active. So I want to change my current email id to my license pls advise procedure

Answers

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍

    Hello @PeerK,

    You can manage your activated TeamViewer Business license IDs as described here:

    1. Log in to your Management Console
    2. Click on your name at the top right corner
    3. Click on Edit profile
    4. Click on License

    Here, you will find the list of your licensed devices. If you have already used the 3 activations, you can delete an activation to "leave a free slot" for your new device. You can do this 10 times in total.

    Once you have done this, you simply need to log in with your TeamViewer account and you will be connected again with your license:

    How to login3.gif


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